How it works Enquiry to finished car

What actually happens to your car.

Detailing is full of trade language that hides what is being done. Here is the plain version: how booking works, and the exact method behind each of the three services.

Booking Four steps, no phone call

From enquiry to a date

  1. 01

    Send us your car

    Pick your size and the package you want, add a few photos of the paintwork, and tell us where you are.

  2. 02

    Exact price back within 24 hours

    We assess the paintwork from your photos and confirm the price for your car. Nothing is booked at this stage.

  3. 03

    We agree a date

    We'll let you know current availability. Book as early as you can for a preferred date, especially in busy periods.

  4. 04

    We come to you

    Own generator, own spotless water, own products. You don't need to be home, just vehicle access and a safe place to work.

You pay on completion, by cash or bank transfer. Payment details are provided when the job is finished.

Diamond Car Care detailer in branded workwear pressure-washing a white Range Rover Sport

On the day You provide nothing

Everything arrives with us.

Own generator on board, with a 25m cable reel.

Own supply of spotless water.

pH-neutral products, safe on all paint types, wraps and matte.

You don't need to be home. We just need vehicle access and a safe place to work.

A £20 fuel charge applies for locations more than 30 minutes' travel from us.

The work Eight stages

What actually happens to your car

Most of these are on every package. Each one below says which include it, so you can see exactly what you are paying for before you ask anyone.

  1. 01Snow foam pre-wash

    Thick foam is laid over the car and left to dwell, softening and lifting loose dirt so it rinses away instead of being rubbed into the paint by the first wash mitt.

    Snow foam pre-wash & rinse

    Silver · Gold · Diamond
    Included on every package

  2. 02Hand wash

    A pH-neutral two-bucket hand wash: one bucket washes, one rinses the mitt, so grit ends up in the rinse bucket rather than back on your paint.

    pH-neutral two-bucket hand wash

    Silver · Gold · Diamond
    Included on every package

  3. 03Wheels and tyres

    Wheels are cleaned face and barrel and the tyres are dressed. The purple you see is a fallout remover reacting with embedded brake dust as it dissolves it.

    Wheels & tyres deep cleaned + dressed

    Silver · Gold · Diamond
    Included on every package

  4. 04Interior deep clean

    Carpets and upholstery are wet-vacced rather than hoovered, leather is cleaned and conditioned, and the vents, dashboard, door panels and headlining are steam cleaned. On every package, not as an extra.

    Full interior deep clean · steam clean · wet vac

    Silver · Gold · Diamond
    Included on every package

  5. 05Engine bay

    Safe degreasing, cleaning and dressing under the bonnet, finished matte rather than glossy so it reads as clean instead of coated.

    Full engine bay detail & presentation clean

    Silver · Gold · Diamond
    Included on every package

  6. 06Decontamination

    Bonded grit that a wash cannot shift, mostly brake dust, road tar and industrial fallout, is chemically dissolved and then a clay bar pulls out whatever is left. The paint feels glassy afterwards, and this is what a polish needs before it can work on paint rather than on grit.

    Iron fallout remover · tar remover · clay bar treatment

    Gold · Diamond

  7. 07Machine polish

    A powered polisher with a pad and compound refines a very fine layer of the clear coat, taking out the swirl marks and light scratches sitting in it. This is the step that changes how the paint looks rather than how clean it is.

    Single-stage machine polish

    Gold · Diamond

  8. 08Protection

    A sealant or a coating goes on across the finished paint and cures to a hard, water-repelling layer. Because it seals in whatever is underneath, it always comes last. Silver and Gold get a 3-month sealant; Diamond gets a ceramic coating measured in years.

    Ceramic sealant / ceramic coating applied to all paintwork

    Silver · Gold · Diamond
    Included on every package

01 Method

Silver: Full Deep Clean

A full deep clean, inside and out, in a single visit, finished with a 3-month ceramic sealant. No machine polishing: this is about getting everything genuinely clean and sealing it.

  1. 01

    Snow foam pre-wash & rinse

  2. 02

    pH-neutral two-bucket hand wash

  3. 03

    Safe hand-dry with microfibre towels

  4. 04

    Wheels & tyres deep cleaned + dressed

  5. 05

    Windows cleaned inside & out

  6. 06

    Full interior deep clean, carpets & upholstery wet vac

  7. 07

    Leather cleaned & conditioned

  8. 08

    Steam clean for vents, dashboard, door panels & headliner

  9. 09

    Fresh interior fragrance

  10. 10

    Full engine bay detail & presentation clean

  11. 11

    The paint is sealed, so the finish holds for around three months rather than being left bare.

    3-month ceramic sealant applied to paintwork

02 Method

Gold: Deep Clean + Paint Correction

Every step of Silver, and then the paintwork itself is decontaminated and machine-polished before the same 3-month sealant goes on.

  1. 01

    Snow foam pre-wash & rinse

  2. 02

    pH-neutral two-bucket hand wash

  3. 03

    Safe hand-dry with microfibre towels

  4. 04

    Wheels & tyres deep cleaned + dressed

  5. 05

    Windows cleaned inside & out

  6. 06

    Full interior deep clean, carpets & upholstery wet vac

  7. 07

    Leather cleaned & conditioned

  8. 08

    Steam clean for vents, dashboard, door panels & headliner

  9. 09

    Fresh interior fragrance

  10. 10

    Full engine bay detail & presentation clean

  11. 11

    Bonded contamination is chemically removed so the polish works on paint, not on grit.

    Full chemical decontamination

  12. 12

    Brake dust, road tar and industrial fallout are dissolved and then drawn out of the paint, which is what leaves it glassy to the touch.

    Iron fallout remover, tar remover & clay bar treatment

  13. 13

    One machine polishing stage across the paintwork.

    Single-stage machine polish

  14. 14

    Light swirl marks and minor imperfections are refined out. Scratches deep enough to reach metal cannot be polished away. We tell you before quoting, not after.

    Light swirl mark & imperfection correction

  15. 15

    Gloss, depth and clarity come back.

    Restored gloss, depth & clarity

  16. 16

    The paint is sealed, so the finish holds for around three months rather than being left bare.

    3-month ceramic sealant applied to paintwork

Worth knowing: Scratches that reach the metal can't be polished out, and no polish makes paint thicker. Send photos with your enquiry and we'll tell you what is realistic before quoting.

03 Method

Diamond: Deep Clean + Correction + Ceramic

Every step of Gold, with a ceramic coating in place of the sealant. 16 steps, in this order, identical whichever length you choose: the coating is what changes, and with it whether the protection is measured in 1, 3 or 5 years.

  1. 01

    Snow foam pre-wash & rinse

  2. 02

    pH-neutral two-bucket hand wash

  3. 03

    Safe hand-dry with microfibre towels

  4. 04

    Wheels & tyres deep cleaned + dressed

  5. 05

    Windows cleaned inside & out

  6. 06

    Full interior deep clean, carpets & upholstery wet vac

  7. 07

    Leather cleaned & conditioned

  8. 08

    Steam clean for vents, dashboard, door panels & headliner

  9. 09

    Fresh interior fragrance

  10. 10

    Full engine bay detail & presentation clean

  11. 11

    Bonded contamination is chemically removed so the polish works on paint, not on grit.

    Full chemical decontamination

  12. 12

    Brake dust, road tar and industrial fallout are dissolved and then drawn out of the paint, which is what leaves it glassy to the touch.

    Iron fallout remover, tar remover & clay bar treatment

  13. 13

    One machine polishing stage across the paintwork.

    Single-stage machine polish

  14. 14

    Light swirl marks and minor imperfections are refined out. Scratches deep enough to reach metal cannot be polished away. We tell you before quoting, not after.

    Light swirl mark & imperfection correction

  15. 15

    Gloss, depth and clarity come back.

    Restored gloss, depth & clarity

  16. 16

    The coating goes on across the paintwork and cures to a hard, water-repelling layer. Because it seals in whatever is underneath, it always comes last.

    Ceramic coating applied to all paintwork

Worth knowing: Ceramic protects against UV, dirt, water and environmental contaminants. It does not protect against stone chips, deep scratches or physical impact damage. Nothing applied to paint does.

On the day Asked before booking

What to expect

Do you supply your own power and water?

Yes. We carry our own generator with a 25m cable reel and bring our own supply of spotless water, fully self-sufficient. If you can offer a mains socket it's appreciated, but never required.

Do I need to be home during the appointment?

Not necessarily. As long as we have access to the vehicle and a safe place to work, you don't need to be present, and we'll keep you updated throughout.

What if the weather is bad on the day?

Some services need suitable conditions for the best result. If the weather is too poor (heavy rain, for example) we'll contact you and reschedule to a better day at no extra charge.

How do I pay?

Cash or bank transfer, once the job is finished. Payment details are provided on completion.

Plain English The words we use

Every trade term on this site, translated.

Snow foam
A thick foam sprayed on before any contact, to soften and lift loose dirt so it rinses away instead of being rubbed in.
Two-bucket wash
One bucket of clean soapy water, one to rinse the mitt in. Grit comes off the mitt into the rinse bucket rather than going back onto the paint.
pH-neutral
Products that are neither acidic nor alkaline, so they're safe on paint, wraps and matte finishes.
Decontamination
Removing what has bonded to the paint and can't be washed off, as opposed to the loose dirt a wash removes.
Iron fallout
Tiny metal particles, mostly brake dust, that embed in paint and corrode. Chemical removers dissolve them.
Tar remover
A solvent that breaks down road tar spots, which are common along the lower panels.
Clay bar
A pliable bar drawn over lubricated paint to pull out bonded particles a chemical can't reach. Paint feels glassy afterwards.
Machine polish
A powered polisher with a pad and compound, refining a very fine layer of the clear coat to remove defects sitting in it.
Swirl marks
Fine circular scratches in the clear coat, usually from automatic car washes, dirty sponges or wiping a dusty car. They show as a haze in direct light.
Stage 1 / single-stage
One machine polishing stage, a correction and finishing step combined. It addresses light defects rather than deep ones.
Hydrophobic
Water beads up and rolls off rather than sheeting across the panel.
Ceramic coating
A liquid that cures into a hard protective layer bonded to the paint, measured in years.
Ceramic sealant
The same idea with a far shorter life, months rather than years.
Steam clean
Hot vapour used to lift dirt from vents, trim and headlining with very little moisture and no harsh chemicals.
Wet vac
A vacuum that injects and extracts water, pulling dirt out of carpets and upholstery rather than just off the surface.

Ready for a price?

Four short questions and a few photos. You’ll have an exact figure within 24 hours.